Ora Events is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with us, visit our website at oraevents.com.au, or use our services.
We operate in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained within it.
By providing us with your personal information or using our services, you consent to the collection, use, and disclosure of your information as described in this policy.
We may collect the following types of personal information:
Contact and identity information:
Booking and event information:
Payment information:
Website and technical information:
We only collect personal information that is reasonably necessary for our business functions and activities.
We collect personal information directly from you when you:
We may also collect information indirectly through:
Where practicable, we will give you the option to interact with us anonymously or using a pseudonym. However, this may limit our ability to provide you with our services.
We collect and use your personal information to:
With your consent, we may also use your information to:
You may opt out of marketing communications at any time by contacting us or clicking the unsubscribe link in any email we send.
We do not sell your personal information. We may share your personal information with trusted third parties only where necessary to deliver our services, including:
All third parties we share information with are required to handle it in accordance with applicable privacy laws. We do not authorise them to use your information for their own marketing purposes.
We may also disclose your personal information where required or authorised by law, including to government agencies, law enforcement, or in response to a court order.
If Ora Events is involved in a merger, acquisition, or sale of business assets, your personal information may be transferred to the successor entity, subject to the same privacy protections.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
Your information is stored:
While we take reasonable precautions, no data transmission over the internet or electronic storage system is completely secure. We cannot guarantee the absolute security of information transmitted to us online.
We retain your personal information for as long as it is needed for the purpose for which it was collected, or as required by law. When your information is no longer needed, we will take reasonable steps to destroy or de-identify it securely.
Our website at oraevents.com.au uses cookies and similar tracking technologies to improve your browsing experience and collect anonymous usage data.
Cookies we use may include:
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
We do not use cookies to collect personally identifiable information without your knowledge.
Our website and social media profiles may contain links to third-party websites (including Instagram and Facebook). These sites operate under their own privacy policies, which we encourage you to review. Ora Events is not responsible for the privacy practices of third-party websites.
When you interact with us on social media platforms, the platform’s own privacy policy applies to any data collected by them. We only use information you voluntarily share with us through those platforms.
Ora Events may photograph hire items and styled setups at your event for use in our portfolio, website, and social media marketing. We will not identify you, your guests, or your event by name without your prior written consent.
If you do not wish for your event to be photographed for marketing purposes, please notify us in writing before your event date. We will respect your request.
Where we feature testimonials or reviews, we will only publish them with your consent and in the form you have approved.
Under the Australian Privacy Principles, you have the right to:
To exercise any of these rights, please contact us at sales@oraevents.com.au or 0481 317 313. We will respond to your request within 30 days.
We will not charge a fee for access requests unless the request is complex or resource-intensive, in which case we will notify you of any fee before proceeding.
If you believe we have breached your privacy or the Australian Privacy Principles, please contact us first at sales@oraevents.com.au. We take all privacy complaints seriously and will investigate your concern promptly.
We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. The current version will always be available at oraevents.com.au/privacy-policy with the effective date noted at the top.
We encourage you to review this policy periodically. Continued use of our services after any update constitutes your acceptance of the revised policy.
For any questions, requests, or concerns relating to this Privacy Policy or the handling of your personal information, please contact:
Ora Events
Email: sales@oraevents.com.au
Phone: 0481 317 313
Website: oraevents.com.au
